At Care32 DentSoftware, we value your trust and aim to provide reliable and transparent service to all our clinic partners. This Refund Policy outlines the terms and conditions for subscription payments made through our platform at https://portal.care32dentsoftware.com.
Our platform operates on a monthly subscription model. All payments are processed securely through authorized third-party payment gateways. Access to the system is granted only after successful payment verification.
Once a subscription payment has been made and system access has been granted, no refunds or cancellations will be accepted for that billing cycle. We encourage users to review the system and pricing details carefully before completing payment.
If you experience any technical or access-related issues with your account, please contact our support team. We will investigate and resolve the issue promptly to ensure uninterrupted service. However, technical difficulties do not qualify for a refund.
In the event of a duplicate or erroneous charge, please contact support@care32dentsoftware.com within 7 days of the transaction. Verified duplicate payments will be refunded to the original payment method.
All transactions are processed using secure, PCI-compliant payment gateways. Care32 DentSoftware does not store any card or sensitive financial information on its servers.
We reserve the right to modify or update this Refund Policy at any time without prior notice. Continued use of the platform after such changes indicates acceptance of the revised terms.
For any questions or refund-related concerns, please contact us at support@care32dentsoftware.com.